HOW DO I ORDER?
Placing an order on NUMBER 3 is simple. Browse our products using the search bar, clothing, accessories, perfumes and toys page or via the designers’ page.
Add the item to your basket, then once ready, proceed to checkout. At the checkout stage you will be re-directed to the PayPal website from our checkout page,
to complete the order. Please note, as you are re-directed from our website to PayPal, any orders placed using PayPal will not show up in your Account History.
Therefore, it is important to keep your Order Confirmation and your Dispatch Confirmation, once received.
You will know your order has been successful when you receive your Order Confirmation summary via e-mail. If you do not receive an Order Confirmation through,
please contact us. On Order Confirmation, we will reserve the funds for the value of the order. We only debit the funds at the time of dispatch when you receive
your Dispatch Confirmation e-mail.
HOW CAN I ORDER PERFUMES?
Please note that we are unable to ship perfumes outside Greece due to shipping regulations covering the transportation of hazardous goods.
Orders for perfumes will only be accepted for shipping addresses within Greece.
I AM A NEW CUSTOMER. WHAT DO I NEED TO KNOW?
Orders for first-time customers can only be shipped to the cardholder's billing address, or a corporate work/business address, that we are able to verify independently.
We appreciate that this is not always convenient. However, this policy only applies to your first order and we appreciate your understanding and co-operation.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept all major credit cards and PayPal. For Cash on Delivery and Bank Transfer, please contact us at info@number3store.com.
CAN I CHANGE MY ORDER ONCE I HAVE RECEIVED MY ORDER CONFIRMATION?
It is not possible to edit any orders once they have been confirmed. Any additional items you may wish to add will need to placed as a new order, however
it may be possible to combine them on dispatch. It may be possible for us to the cancel an order, to allow you to replace it as you wish, providing the order
has not already been dispatched. Please contact NUMBER 3 via telephone or e-mail as soon as possible should you wish to cancel an order that has been confirmed.
HOW DO I KNOW WHEN MY ORDER HAS BEEN SHIPPED?
When your order has been dispatched, we will e-mail you the Dispatch Confirmation. This will show you the order summary, shipper and the tracking reference to allow
you to follow the progress of your order to your door. Please note, we are not able to track any order once it has left our warehouse, so we highly recommend
that you use the tracking on the relevant shippers website to avoid any delays or in case any further information is required.
DO I NEED TO SIGN FOR MY ORDER?
Yes. As we want to ensure you receive your order safely. Signature will be required at the delivery destination within the daytime hours. If you are not home,
a Calling Card will be left through your door giving you details of how to arrange a re-delivery of your order. If you have not received your order, or any Calling Card,
please use the tracking reference sent you via email to see the status. Often, you will find that your order is at your local depot awaiting collection.
Please contact us at info@number3store.com if you need further help.
Please note, the shipper will only attempt 2 deliveries of your order, after which point you will be required to collect the order in person. If the order is unsuccessful
in delivery and the shipper has received no requests for re-delivery after 7 days, the order will be returned to our warehouse. If the order is returned, you will need
to pay a new new shipping charges for us to arrange another delivery. To prevent this, please always track your order with the details we send to you.
WHICH SHIPPERS DO YOU USE?
Greece: Porta-Porta / Elta Courier www.elta-courier.gr
Worldwide: DHL www.dhl.com
DELIVERY ADDRESS OPTIONS
You can only specify a different delivery address from your billing address if it is your place of work. Just fill in your office address details at the checkout when prompted.
IS MY ORDER INSURED DURING TRANSIT?
Yes, all orders are insured against theft and accidental damage while in transit from NUMBER 3 to the delivery address. The insurance expires once the order has been
delivered and signed for. If the box containing your order is damaged on arrival, we recommend that you sign for it as damaged, or refuse it outright, to prevent
any future complications.
HOW WILL MY ORDER BE PACKAGED?
All NUMBER 3 orders are shipped in a packaging that fits the size of the order, to ensure safe delivery of the goods in transit. Where provided, we will send the goods
within the designers own branded packaging and our own plain packaging over the top as extra safety.
Placing an order on NUMBER 3 is simple. Browse our products using the search bar, clothing, accessories, perfumes and toys page or via the designers’ page.
Add the item to your basket, then once ready, proceed to checkout. At the checkout stage you will be re-directed to the PayPal website from our checkout page,
to complete the order. Please note, as you are re-directed from our website to PayPal, any orders placed using PayPal will not show up in your Account History.
Therefore, it is important to keep your Order Confirmation and your Dispatch Confirmation, once received.
You will know your order has been successful when you receive your Order Confirmation summary via e-mail. If you do not receive an Order Confirmation through,
please contact us. On Order Confirmation, we will reserve the funds for the value of the order. We only debit the funds at the time of dispatch when you receive
your Dispatch Confirmation e-mail.
HOW CAN I ORDER PERFUMES?
Please note that we are unable to ship perfumes outside Greece due to shipping regulations covering the transportation of hazardous goods.
Orders for perfumes will only be accepted for shipping addresses within Greece.
I AM A NEW CUSTOMER. WHAT DO I NEED TO KNOW?
Orders for first-time customers can only be shipped to the cardholder's billing address, or a corporate work/business address, that we are able to verify independently.
We appreciate that this is not always convenient. However, this policy only applies to your first order and we appreciate your understanding and co-operation.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept all major credit cards and PayPal. For Cash on Delivery and Bank Transfer, please contact us at info@number3store.com.
CAN I CHANGE MY ORDER ONCE I HAVE RECEIVED MY ORDER CONFIRMATION?
It is not possible to edit any orders once they have been confirmed. Any additional items you may wish to add will need to placed as a new order, however
it may be possible to combine them on dispatch. It may be possible for us to the cancel an order, to allow you to replace it as you wish, providing the order
has not already been dispatched. Please contact NUMBER 3 via telephone or e-mail as soon as possible should you wish to cancel an order that has been confirmed.
HOW DO I KNOW WHEN MY ORDER HAS BEEN SHIPPED?
When your order has been dispatched, we will e-mail you the Dispatch Confirmation. This will show you the order summary, shipper and the tracking reference to allow
you to follow the progress of your order to your door. Please note, we are not able to track any order once it has left our warehouse, so we highly recommend
that you use the tracking on the relevant shippers website to avoid any delays or in case any further information is required.
DO I NEED TO SIGN FOR MY ORDER?
Yes. As we want to ensure you receive your order safely. Signature will be required at the delivery destination within the daytime hours. If you are not home,
a Calling Card will be left through your door giving you details of how to arrange a re-delivery of your order. If you have not received your order, or any Calling Card,
please use the tracking reference sent you via email to see the status. Often, you will find that your order is at your local depot awaiting collection.
Please contact us at info@number3store.com if you need further help.
Please note, the shipper will only attempt 2 deliveries of your order, after which point you will be required to collect the order in person. If the order is unsuccessful
in delivery and the shipper has received no requests for re-delivery after 7 days, the order will be returned to our warehouse. If the order is returned, you will need
to pay a new new shipping charges for us to arrange another delivery. To prevent this, please always track your order with the details we send to you.
WHICH SHIPPERS DO YOU USE?
Greece: Porta-Porta / Elta Courier www.elta-courier.gr
Worldwide: DHL www.dhl.com
DELIVERY ADDRESS OPTIONS
You can only specify a different delivery address from your billing address if it is your place of work. Just fill in your office address details at the checkout when prompted.
IS MY ORDER INSURED DURING TRANSIT?
Yes, all orders are insured against theft and accidental damage while in transit from NUMBER 3 to the delivery address. The insurance expires once the order has been
delivered and signed for. If the box containing your order is damaged on arrival, we recommend that you sign for it as damaged, or refuse it outright, to prevent
any future complications.
HOW WILL MY ORDER BE PACKAGED?
All NUMBER 3 orders are shipped in a packaging that fits the size of the order, to ensure safe delivery of the goods in transit. Where provided, we will send the goods
within the designers own branded packaging and our own plain packaging over the top as extra safety.
Shipping to: Select your country